Prices, Payment and Delivery
Brenlissa Online Nursery prides itself on supplying quality established & labelled plants grown in a natural climate that have been:
- Plants chosen from stock for your order are always the tallest or bushiest available.
- Fertilised, Seasoled & treated for any pest or disease, Any deadwood removed.
- Established in pots using a premium potting mix with a strong root system, ready to be planted to your garden/pot or basket etc directly. *Some plants sold bare root where marked.
Plants & Products Catalogues
To view listings & ordering of all of our Nursery products and mail-order plants simply click the sub headings on the far left of screen under “Categories”. Example ‘Fuchsia basket varieties’ will show all of the currently available basket varieties in stock. Click on each to view the products in each category. Using the Search box on the top right of screen can minimise looking around for varieties on the site. Simply type in all or part of the word to search, This can even be used to bring up certain coloured varieties by typing in the colour wanted into search! Also type just ‘double’ or ‘single’ to short list these for you. Fuchsias and plants shown on the webpages are those that are in stock available for ordering, These pages are updated weekly to reflect stock changes etc.
Pricing
All prices listed on the website include very secure packaging and handling, parcel tracking service, our delivery guarantee and GST. Once the customer chooses the products/plants for delivery by adding them into the shopping cart and ‘checking out’, A total will be given and also options on delivery or pick up from the nursery. Our Online special flat rate Covid Safe Express Post Priority delivery fee option covers most orders to anywhere in Australia (Sorry No WA or TAS) including Parcel Tracking Service and our Plant/Delivery Guarantees.
***New Customer Account sign ups receive a free emailed $5.50 voucher to spend anytime.
Delivery/Packaging
To ensure delivery takes place in a timely manner we dispatch all orders on a Monday, Tuesday and also Fridays in peak seasons. We expect the customer to have the orders within 1-5 days from dispatch. Our packaging system is quite unique and ensures your plants and products are delivered in great condition regardless of any mishandling by delivery contractors. Each plant is wrapped/strapped/staked and held secure for a successful delivery for you to enjoy. Cultural notes links are sent with each order along with seasonal e-newsletters and tips to help you get the most from your plants. A notification email and eParcel tracking is also sent to let you know of dispatch so you can look out for your new arrivals! Free after sales support and advice. Optional Monthly/seasonal newsletters are available to help you grow the best plants in the street!
Ordering options
We have a range of ordering options including the easy to use online shopping cart on this site or you are welcome to phone us or email and we can help you with your order and any questions you may have PH 0438393578. New online customers can easily create an account and start ordering right away, once registered you can log on at any time to check the status and progress of orders, change/update and place new orders simply.
Back-orders are available on most plants/products, This allows us to fill your order with the quantities needed within a quick time frame. We will not list a plant/product as back-order unless we are confident of fulfilling your order quantities within a maximum of 2 weeks. In most cases back-orders are filled/supplied between 1 – 10 days. Any delays are notified to you asap with other options.
Payment options
Many payment options are available via our online shopping cart and phone orders, these include, Paypal Online (A safe,easy & secure online payment system), Direct debit, Cheque or Postal Money Order. Manual Credit/Debit card payments can also be taken by “Checkout with Paypal” & then choose “Don’t have a paypal account?” or we can also accept your card number over the phone*. *Credit/debit card by phone may attract a 1.5% processing fee. Also cash on pick-up from the Nursery. Our online shopping cart will give all of these options in the ‘check out’ process. For phone & email orders we will also explain these options.
Our Guarantee
All stock is guaranteed to be of excellent quality, well established & robust, ready to plant and set flowers. Our mail-order plants are prepared and packaged in such a way so they can handle up to 10 -14 days in delivery and any possible ‘rough’ handling. Although most orders are received within 2 days from dispatch. Please contact us within 48 Hours with photos if any plants/products are not 100% Top quality.
Live in a rural or outback location?
Not a problem, Let us get the plants you need to you in a very timely manner via our vast network of quick deliveries to any location in Australia (Sorry no WA or TAS, due to quarantine).
Wholesale enquiries very welcome
Are you a Nursery, Re-seller, Garden Center or cut flower grower Etc? Ignore our online prices! Contact us see what we can do for you if buying in bulk. Massive discounts for quantity. Great freight deals as well. Speak with Brendan Today!
Order cancellations policy
An administration and restocking fee may only apply to orders picked, processed and part packed &/or ready for delivery which are cancelled by the customer, Also applies to any specially ordered in stock which has been agreed on. Currently 15% (or Min $10) of the total plants and products not including delivery fee applies and would be deducted from any refund given.
Returns Policy
We do have a returns policy in place for any goods received ‘Not as described’, ‘Not fit for purpose’ or Damaged. Of course will also try to help in any other situation if wrong plant or colour has been ordered in error. Returns can be sent via our Eparcel label generation. Please contact us.
All stock is guaranteed to be of excellent quality, well established & robust, ready to plant and set flowers. Our mail-order plants are prepared and packaged in such a way so they can handle up to 10 -14 days in delivery and any possible ‘rough’ handling. Although most orders are received within 2 days from dispatch. Please contact us within 48 Hours with photos if any plants/products are not 100% Top quality.
“Live in a rural or outback location?” Not a problem, Let us get the plants you need to you in a very timely manner via our vast network of quick deliveries to any location in Australia (Sorry no WA or TAS, due to quarantine).
Wholesale enquiries very welcome. Are you a Nursery, Re-seller, Garden Center or cut flower grower Etc? Ignore our online prices! Contact us see what we can do for you if buying in bulk. Massive discounts for quantity. Great freight deals as well. Speak with Brendan Today!
Mixed Fuchsias pack
Mail Order Stock example of our robust plants with delivery guarantee.
Mail order Pack Ready to go to a customers door! Plants are prepared & packed very well.